DJI Care is a service plan that provides you with peace of mind, covering damage to your DJI aircraft, gimbal or camera sustained during normal use.During DJI Care’s period of validity, if accidental damage occurs during normal use, repair fees and related costs will be covered by DJI.
So should you add refresh if you buy the Mavic Pro? It’s essential to read on before you make decision.
WHAT DJI CARE WILL COVER
Basically, the plan covers damage to the drone and it’s camera/gimbal, so in most cases you will never have to worry about crashing. Here are some examples of things that DJI Care will cover.
- If you’re out at the park and someone throws a baseball, knocking your Mavic Pro out of the sky, it’s covered.
- If you accidentally crash into the roof of your house while taking your first flight, it’s covered!
- Perhaps you’re just trying out the Follow Me mode and your Mavic Pro decides to follow you into a light poll (because it doesn’t have obstacle avoidance). Again, this isn’t a problem if you have DJI Care!
- Maybe you’re out on what seems like a perfectly normal day, but what you didn’t know is that there’s a massive amount of radio interference from a solar flare, causing your Mavic Pro to mistake a tree for a landing site. No problem.
- Damage occurring after the product has come into contact with water is covered by the DJI Care Refresh. Product that suffers water damage can be replaced under DJI Care Refresh.(newly added)
WHAT DJI CARE WILL NOT COVER
Here are some of the most important things that DJI Care will not cover. There are a few other things that DJI doesn’t cover, but these are the things that we found to be the most important to know.
- Intentional accidents. One example would be, If you decided to shoot a video of yourself lighting your Mavic on fire to get lots of hits on Youtube.
- Personal injury and/or property loss to the customer or any other people caused by the aircraft. In other words, if you hurt yourself, someone else or maybe even crash into a Ferrari , you’re still responsible for your actions.
- Lost or partially lost aircraft and accessories. If you plan on flying far away and loosing your Mavic Pro, you better be able to find the remains or it won’t be covered. Buying a GPS tracker could be a good idea for long range missions.
- Stolen, forgotten, or abandoned your Mavic.
- Damage caused by flight under unsuitable conditions.
- Stolen, forgotten, or abandoned aircraft.
- Repair fees for remote controller and modification accessories.
- Abrasions and shell damage that do not affect the performance of the Mavic Pro.
- Direct or indirect losses caused by force majeure.
- Repair requests for damage incurred outside the period of validity.
- Extra fees resulting from technical enhancements or performance improvements.
- Damage resulting from circuit restructuring not in accordance to manual recommendations, or the use of incompatible batteries and charger.
- Damage resulting from the use of third party accessories, batteries or software.
With DJI Care, you can fly with complete confidence. Click here to see DJI Care coverage plans…